Airport Hospitality & Customer Service
Offered by: Mahatma Gandhi Chitrakoot Gramodaya Vishwavidyalaya
Apply To Enroll
- Duration : 1 Year / 1200 Hrs
- Eligibility : 10th Pass
- Fees : ₹ 34,250+ GST
Course Overview
A one-year certificate focused on aviation hospitality, customer service, grooming and passenger experience. It prepares students for entry-level airport service, airline customer support and hospitality-oriented aviation roles.
Key Learning Outcomes
• Develop communication, grooming, etiquette and service attitude.
• Learn passenger handling, complaint management and airport hospitality basics.
• Understand airline and airport customer journey.
• Practice front-office, lounge and reservation support scenarios.
• Build confidence for aviation interviews and customer-facing roles.
Career opportunities/ Job Roles
Airport Customer Service Assistant; Passenger Service Assistant; Lounge Assistant; Airline Reservation Assistant; Guest Relations Trainee; Front Office Assistant; Cabin Crew Aspirant/Trainee.
